Shipping policy

Delivery

Standard Delivery: Orders are typically delivered within 2 weeks. Due to the specific packing and handling processes we employ for our products; this delivery timeframe is firm.

Extended Delivery: In some instances, delivery may extend to up to 3 weeks. We appreciate your patience and understanding.

                                             

Return

Time Frame: Returns are accepted within 30 days of receipt.

Shipping Costs: Customers are responsible for bearing the cost of shipping items back to us.

Restocking Fee: There is no restocking fee.

Final Sale Items: There are no final sale items; all products are eligible for return.

                                             

Contact Information

For any questions or assistance needed, please contact our customer service at sales@newmakhnovia.com